Privacy Policy

1. Who We Are

For privacy-related questions or requests, you may contact us using the above email address.

2. Information We May Collect

Depending on the service or enquiry, we may collect information such as:

3. How We Collect Information

We may receive information:

• Directly from you
• Through our website enquiry or career forms
• Through your CV or job application
• By email, telephone or WhatsApp
• During interviews or recruitment
• From your employer, principal or authorised representative
• From authorised maritime service providers
• From government, regulatory or maritime authorities where permitted or required
• From documents submitted for vessel joining, travel, training, medical or compliance purposes

4. Why We Use Your Information

We may use personal information for purposes including:

• Identifying and evaluating suitable crew candidates
• Matching seafarers with suitable vessel requirements
• Verifying qualifications, certificates and experience
• Processing recruitment and placement
• Crew management and crew rotation
• Arranging medical examinations where required
• Processing visas, flights and travel arrangements
• Supporting vessel joining and repatriation
• Communicating with shipowners, vessel managers and authorised principals
• Meeting flag-state, port-state and maritime regulatory requirements
• Maintaining recruitment and crew records
• Preparing employment or crew-related documentation
• Processing payroll or other authorised payments
• Handling complaints, grievances and operational matters
• Preventing fraud, misuse or false documentation
• Responding to government or regulatory authorities when required by law
• Improving our website, services and communication
• Responding to enquiries and business requests

We do not use personal information for purposes that are unrelated to the reason for which it was collected, except where permitted or required by applicable law.

5. Seafarer Data and Maritime Recruitment

As a maritime recruitment and crew management company, some documents provided by seafarers may contain important personal information.

For example, a seafarer's passport, CDC, COC, STCW certificates, medical fitness documents, visa documents, sea-service records and travel details may be required to assess eligibility and arrange vessel joining.

Where necessary for recruitment, crew management or vessel joining, relevant information may be shared with the concerned shipowner, vessel manager, employer, authorised principal, flag-state authority, port authority, visa/travel service provider, medical provider, training provider or other authorised service provider.

We aim to share only the information reasonably required for the relevant purpose.

6. Sharing of Personal Information

We may share personal information with authorised third parties where it is necessary for our services or required by law. These may include:

• Shipowners and vessel managers
• Employers and authorised principals
• Vessel operators
• Flag-state or maritime authorities
• Government and regulatory authorities
• Medical centres and doctors
• Training and certification providers
• Visa and immigration service providers
• Airlines, travel agents and other travel service providers
• Payroll and banking service providers, where applicable
• Technology, hosting and communication service providers
• Professional advisers where necessary
• Law enforcement or other authorities when legally required

We do not sell or rent seafarer personal information as a business activity.

7. International Transfer of Information

Maritime recruitment is an international business. A seafarer's information may therefore need to be shared with authorised shipowners, vessel managers, employers, principals, authorities or service providers located outside India.

Where such transfer is required for recruitment, employment, vessel joining, travel, compliance or another legitimate purpose, we take reasonable steps to handle the information securely and in accordance with applicable legal requirements.

8. Medical and Sensitive Information

Some recruitment and crew management processes require medical fitness information. Medical information is used only where reasonably required for purposes such as:

• Assessing fitness for sea service
• Meeting employer or vessel requirements
• Meeting flag-state or regulatory requirements
• Arranging medical examinations
• Supporting vessel joining and employment processes

We expect medical information to be handled only by authorised persons and service providers who need the information for the relevant purpose.

9. Data Security

We take reasonable technical, organisational and administrative measures to protect personal information against:

• Unauthorised access
• Loss or misuse
• Unauthorised disclosure
• Alteration
• Destruction

Access to personal information is limited to employees, authorised representatives and service providers who need it for legitimate business or operational purposes.

However, no website, email, messaging service or electronic system can be guaranteed to be completely secure.

10. How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including recruitment, crew management, contractual, operational, regulatory, legal, accounting and record-keeping requirements.

When information is no longer required, we may securely delete, destroy or anonymise it, subject to applicable legal or regulatory requirements.

Some records may need to be retained for a longer period where required by law, regulatory requirements, contracts, audits, dispute resolution or legitimate business record-keeping.

11. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Raise a concern or complaint about the use of your information
• Request information about how your personal information is being used or shared, where applicable

Some requests may not be possible where we are legally required to retain or process certain information.

We may need to verify your identity before acting on a request to protect your information from unauthorised access.

12. Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw your consent by contacting us.

Withdrawal of consent does not affect processing that was already carried out lawfully before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain recruitment, employment, crew management, travel or related services where the information is necessary for that service.

13. Website Forms and Job Applications

If you submit your CV, enquiry, job application or other information through our website, we may use the information to:

• Review your profile
• Contact you regarding suitable opportunities
• Verify your qualifications and experience
• Match your profile with available vessel requirements
• Maintain recruitment records
• Contact you regarding recruitment or crew-related matters

15. Third-Party Websites and Services

Our website may contain links to third-party websites, services or platforms.

These websites have their own privacy policies and terms. Star Sea Management is not responsible for the privacy practices or content of third-party websites.

We recommend that you review their privacy policy before submitting personal information.

16. Communication by Email, Phone and WhatsApp

If you provide your telephone number, email address or WhatsApp number, we may use these channels to communicate with you regarding:

• Job opportunities
• Crew requirements
• Recruitment status
• Vessel joining
• Documentation
• Travel arrangements
• Operational matters
• Business enquiries
• Important company or service information

You may ask us to stop non-essential communications at any time. Operational or legally required communications may still be sent where necessary.

18. Children's Information

Our services are intended for adults and working-age maritime professionals.

We do not knowingly collect personal information from children for recruitment or employment purposes.

If we become aware that personal information has been collected from a child in a manner not permitted by applicable law, we will take appropriate steps to address the situation.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will always be published on this page with the updated date.

We encourage you to review this page periodically.

20. Contact Us

If you have any question, request or complaint regarding your personal information or this Privacy Policy, please contact us.

We will review privacy-related requests and respond in accordance with applicable law and our internal procedures.